Return and Refund Policy

At Qamorra™, we strive to provide you with high-quality products and exceptional customer service. We want you to be fully satisfied with your purchase, which is why we offer a 30-day satisfaction guarantee. If for any reason you are not satisfied with your purchase, please contact us at support@qamorra.com.

We provide 24/7 customer support for all our customers. Your happiness and satisfaction are our top priorities.

Cancellation Policy

You have 24 hours after placing an order to request a cancellation before the order is shipped. Once the order has been shipped, you must follow our regular return policy.

Return Policy

You have 30 days after receiving your order to request a return for a possible refund or store credit from a member of our customer service team.

Unfortunately, we cannot accept returns on gift cards. Please contact our customer service team before returning your order.

Please note that the return costs are the customer's responsibility and there is a possibility the return has to be sent to China. Additionally, it may take 5-10 business days for your refund to be fully processed by your financial institution.

Exchange Policy

We offer FREE exchanges in the form of store credit for sizing issues. Please contact our customer service team to process an exchange.

Please note: We reserve the right to change this Return and Refund Policy at any time, and it is the customer's responsibility to consult the most recent version of the Return and Refund Policy before purchasing and using our products. By purchasing and continuing to use Qamorra™ products, customers indicate their acceptance of this Return and Refund Policy.